HMG PLUS.com,
aka the Giggo system and operated by the HMG Plus, is a 360 degree platform
connecting our employees to a myriad of opportunities in the hospitality
industry.
This “HMG
PLUS Privacy Policy” (or “Privacy Policy”) describes how we collect, use and
disclose your “Personal Information” while you use our Site and Services. By
registering with HMG Plus, you are accepting the policies and practices
described in this Privacy Policy. Each time you visit the Site or provide us
with information, you agree that you are consenting to our use and disclosure
of the information that you provide, and consenting to receive emails, as
described in this Privacy Policy. When we use the term “Personal Information”
in this Privacy Policy, we mean information about you that is personally
identifiable to you, like your name, address, email address, or phone number,
as well as other related non-public information. When we use the term
“Non-Personal Information” in this Privacy Policy, we mean information that is
not associated with or linked to your Personal Information; and thus, it does
not identify you. As the owner of the HMG PLUS Site and provider of the HMG
PLUS Services, HMG PLUS is the sole owner of all information collected on this
Site.
This Privacy Policy is incorporated into the HMG PLUS.COM Terms of Service. If a term is capitalized and not defined in this Privacy Policy, it is defined in the HMG PLUS Terms of Service.
WHAT
INFORMATION WE COLLECT
You
acknowledge and agree that we may collect and store the following Personal
Information.
1.
From Service Pros
• Name,
email address, physical contact information (mailing address, phone numbers,
etc.).
• Your preferences related to the type of Gigs you are seeking (e.g., client
types and event types);
• Your hospitality service experience (e.g., cocktail party, buffet service,
private dining)
• Logistical information (e.g., driver’s license, willing to drive);
• Other skills (e.g., languages spoken);
• Photos;
• The rates you with to be paid by a Company when performing a Gig and related
information; and
• Your feedback on Companies and Events that you provided services for or at.
2.
From Companies
• Name, email address, physical contact information (mailing address, phone numbers, etc.),
•
Information required for us to invoice for services performed by Service Pros
that you ordered, and other related information;
• Information required to create an Order, such as event details and other
Company requirements for that event (e.g., guest count, service style, Service
Pro attire, call times, positions);
• Your preferences related to particular Service Pros (i.e., requests to
contact a Service Pro for a new Order);
• The rates you wish to pay Service Pros and other related information; and
• Your feedback on Service Pros who provided services for you.
3. From all HMG PLUS Users
•
Transactional information based on your activities on our Site (e.g., offering,
bidding, accepting or declining a Gig, or creating or changing Orders, and
content you generate or that relates to your account);
• Community discussions, chats, correspondence through our Site, and
correspondence sent to us;
• Other information from your interaction with our Site, Services, content and
advertising, including computer and connection information, statistics on page
views, traffic to and from the Site, ad data, IP address and standard web log
information;
• Other supplemental information from third parties.
HOW
WE USE INFORMATION
In order
to use our Site and Services, you provide us with certain Personal Information
(as described above) either through the Site or in some other way. We use your
Personal Information to help you, as a Service Pro, find hospitality service
opportunities, or to help you, as a Company, find hospitality service
professionals to service Events for you. We also use your Personal Information
to contact you and provide you with information that may be useful or
interesting to you, including newsletters regarding changes and upgrades to the
Services as well as promotional emails. By using the Site, you agree to receive
such information from us. If you do not want us to send you emails or otherwise
contact you, you can always opt out of communications by following the
instructions we provide to you when we contact you.
We may,
from time-to-time, create Non-Personal Information from Personal Information by
excluding information (such as your name and other contact information) that
would personally identify you. Generally, we use this Non-Personal Information
in statistical analyses to help us analyze patterns in the use of our Services.
We reserve the right to use and disclose Non-Personal Information in our sole
discretion.
More
specifically, you agree that we may use your Personal Information to:
• Provide the HMG PLUS Services;
• Provide customer support (through Member Services) you request or as part of
our Services and troubleshoot problems related to your use of the Site and
Services;
• Prevent potentially prohibited or illegal activities, and enforce our Terms
of Service;
• Customize, measure and improve our Site and Services, content and
advertising;
• Tell you about service updates and promotional offers; and
• Compare information for accuracy, and verify it with third parties.
HOW
WE COLLECT INFORMATION
When you
register with us, we receive and store Personal Information you give us, either
through the HMG PLUS Site or in some other way. We use this Personal
Information to provide you with hospitality service opportunities or needs
through the Giggo system. While using our Site and Services, we may also
passively collect certain information, including your Internet protocol
address, browser type, domain names, access times, and operating system. We
also use Cookies, clear GIFs, and navigational data like Uniform Resource
Locators (URLs) to gather information regarding the date and time of your use
of the Service. This type of information is collected to make our Services more
useful to you and to help us improve the Site.
An
“Internet protocol address” or “IP address” is a number that is automatically
assigned to your computer by your Internet access provider when you use the
Internet. In some cases your IP address stays the same from browser session to
browser session; but if you use a consumer Internet access provider, your IP
address probably varies from session to session. We track IP addresses for
system administration purposes. This information is used to diagnose server
problems, monitor traffic patterns, analyze trends, administer the website,
track member user patterns, and identify the most popular areas of the website
to deliver content most relevant to HMG PLUS Users. IP addresses are not linked
to Personal Information and are only used to gather broad demographic information
for aggregate use, except in the case of fraud.
“Cookies”
are small pieces of information that a Web site sends to and places (in the
form of files) onto your computer’s hard drive while you are viewing a Web
site. Below are some things you should know about Cookies.
• We
offer certain features that are available only through the use of cookies.
• We may use both session Cookies (which expire (automatically deleted) once
you close your web browser) and persistent Cookies (which stay on your computer
until you delete them).
• We use Cookies to help identify you and maintain your logged-in status.
• We may use Cookies on some of our Web pages to help analyze our Web page
flow; customize our Services, Site, content and advertising; measure promotional
effectiveness; and promote trust and safety.
• Should we allow advertisers on our Site, some of these advertisers may use
Cookies; and therefore, we will not have any access or control over these
Cookies.
• You are always free to decline our Cookies (i.e., remove persistent Cookies)
if your Web browser permits, although doing so may interfere with your use of
some of our Sites or Services.
• You may encounter Cookies from third parties on certain pages of Web sites
that we do not control. (For example, if you view a Web page created by another
user, there may be a cookie placed by that Web page.)
DISCLOSURE OF INFORMATION
All HMG
PLUS Users acknowledge and agree that some Profile information is made
available to Service Pros or Companies (whichever applicable) during the
process of offering and accepting Gigs or Orders (whichever applicable). Also,
please be aware that when you voluntarily display or distribute Personal
Information on the Site or in other ways, that information can be collected and
used by others. This may result in unsolicited messages from third parties. We
cannot be responsible for Personal Information you voluntarily display,
disclose or distribute on the Site or in any other way. Further, you understand
that we do not control how HMG PLUS Users (whether Service Pros or Companies)
use or disclose information they obtain from us, including Personal Information
you have permitted the disclosure of. If you do not want us to allow your
Personal Information to be shared in this way, you may not be able to use some
of the HMG PLUS Services. (Please feel free to contact us with any questions.)
With
regard to Service Pros, please note that HMG PLUS does not have any control
over how a Company uses and discloses your Personal Information, including
information you provide directly to that Company. You acknowledge and agree
that: (i) HMG PLUS does not evaluate any Company’s privacy practices; and (ii) HMG
PLUS will not have any liability for any actions of any Company. You should
know that Companies to whom we may disclose your Marketing Profile may share
your Marketing Profile with others.
SHARING
We do
not sell, share or rent your Personal Information to third parties for their
marketing purposes without your explicit consent. We will not provide any of
your Personal Information to any third parties, except in connection with the HMG
PLUS Services requested or agreed to by you. For example, we have a third party
supplier providing our Billing & Payment Services; therefore, that third
party will have access to your Personal Information in order to send invoices
and payments pertaining to completed Events.
If we
share aggregated demographic information with partners and/or advertisers, such
information will not be linked to any Personal Information that identifies
individual users. We may combine your information with information we collect
from other HMG PLUS Users and companies, and use it to improve and personalize
our Site, Services, content and advertising. In addition, we may use your
Personal Information to keep you informed about our Site and Services and new
information or product features related to the Giggo.
LINKS
The HMG PLUS Site may contain links to other Web sites, and HMG PLUS is not responsible for the privacy practices of such Web sites. We encourage all HMG PLUS Users to read the privacy policies of all Web sites. This Privacy Policy applies solely to information collected by HMG Plus.
ADDITIONAL DISCLOSURES OF INFORMATION
In addition, we may disclose your Personal Information for the following
purposes:
• To comply with the law or an order issued by a court or an authorized administrative
agency, respond to a subpoena, protect the rights or property of HMG PLUS or
its affiliated companies, prevent a crime, or protect the personal safety or
rights of others.
• To our service providers for the purpose of providing HMG PLUS Services on
our behalf (e.g., information technology services, billing and payment
services, hosting services).
• As part of a merger or consolidation, or part of the sale of all or
substantially all the stock or assets of the business to which the information
pertains.
• As part of a disposition in a bankruptcy proceeding in a transaction approved
by the bankruptcy court.
• To our Affiliates, which can include a parent company, subsidiaries, joint
ventures, or other companies under a common control.
NO SPAM, SPYWARE OR SPOOFING
We and the HMG PLUS Users do not tolerate spam. Make sure to set your notification preferences (in your Account Profile) so we communicate to you as you prefer. You are not licensed to add other Service Pro or Company users to any contact or mailing list of yours without their express consent. To report HMG Plus related spam or spoof emails, please send email to HMG PLUS. You may not use our communication tools to send spam or otherwise send content that would violate our Terms of Service. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content, but we do not permanently store messages sent through these tools.
ACCOUNT PROTECTION
Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your HMG PLUS password to anyone. If you do share your password or your Personal Information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your Personal Information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify HMG PLUS and change your password.
ACCESSING,
REVIEWING AND CHANGING YOUR PERSONAL INFORMATION
You must promptly update your personal information if it changes or is inaccurate. Once you make a public posting, you may not be able to change or remove it. Upon your request, we will close your account and remove your Personal Information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do, however, retain Personal Information from closed accounts to comply with law, prevent fraud, collect any fees owed, troubleshoot problems, assist with any investigations, enforce our Terms of Service, and take any other actions otherwise permitted by law.
You may
access the Personal Information you provide to us, and may modify or delete
that information by logging into your account and editing it. If you request
that we delete your Personal Information we will do so, but we may retain
Non-Personal Information that was derived from your Personal Information, and
we may also retain your original information in our backup files for a period
of time. Please remember, however, that if we have already disclosed some of
your Personal Information, we cannot access that Personal Information any
longer and cannot force the deletion or modification of that Personal
Information by the parties to whom we have made those disclosures.
SECURITY
HMG PLUS is committed to protecting the security of your Personal Information. We use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. Even though we have taken steps to prevent your Personal Information from being intercepted, accessed, used, or disclosed by unauthorized persons, you acknowledge and agree that we cannot fully eliminate security risks associated with Personal Information. You assume all responsibility and risk for your use of the Site and the information you post or access through the Site.
USER FEEDBACK
If you provide feedback, any such comments and any email we receive becomes the property of HMG Plus. We may use feedback for marketing purposes or to add to or modify our Services without paying any royalties or other compensation to you.
CHANGES
This Privacy Policy is subject to occasional revision, and if we make any substantial changes to it, we will post an alert on this page. If you object to any such changes, you must cease using our Service and request that we delete your profile. Continued use of our Service following notice of any such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes. All such changes will apply to previously collected information.
CONTACT
Thank you for using the HMG PLUS Site and Services. If you have questions or concerns about our Privacy Policy, please contact us using the contact us form on our website www.hmgplus.com.
Last updated: August 2012
© 2012 HMG Plus, Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the HMG PLUS Terms of Service and Privacy Policy.